Contact us
We’re here to answer your questions about our products and assist you with Customer Service inquiries. Fill out the contact form, and we’ll get back to you shortly.
Sales & Support
info@kowka.com
Telephone
Chile: +56226710740
Spain: +34671234920
Instagram @kowkastore
Facebook @kowkastore
Youtube @kowkatv
Frequently Asked Questions
All our pedals operate with a standard 9V DC power adapter, center-negative, with a 2.1mm connector, unless specified otherwise on the individual product page. We recommend using dedicated power supplies specifically designed for pedals.
The current draw in milliamps (mA) for each pedal can be found on its product page.
You can find all the latest software and user manuals on our [Downloads page].
Currently, you can find our products at Kàtode store in Chile. For international shipping, you can purchase from our store Kowka on Reverb.com. If you’re interested in carrying our products in your store, please contact us.
Our pedals come with a full 2-year warranty covering any issues related to functionality (such as defective parts or internal issues). This warranty does not cover damage from misuse, including broken knobs, jacks, or potentiometers.